Terms of service
TERMS OF SERVICE
Outlayer-Club – Terms of Service
Last updated: August 15, 2026
Welcome to Outlayer-Club. These Terms of Service govern your use of the Outlayer-Club website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Business Information
Business name: Outlayer-Club
KVK number: 91327717
VAT number: NL004378258B52
Registered address: Schubertlaan 14, 5251 HJ Vlijmen, The Netherlands
Email: info@outlayer-club.com
2. Use of Our Website
You may use our website only for lawful purposes.
You agree not to:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Interfere with the security or operation of the website.
- Upload malicious software.
- Copy or commercially exploit website content without permission.
- Provide false or misleading information when placing an order.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes and availability are accurate and up to date.
Minor variations may occur, including differences caused by a customer's screen or device.
Nothing in these Terms limits statutory consumer rights.
4. Prices and Taxes
Product prices are displayed on the website at the time of purchase.
Where applicable, prices include VAT and legally required taxes.
Any applicable delivery charges or additional mandatory costs will be displayed before the customer completes the purchase.
5. Orders
When you place an order, you submit an offer to purchase the selected products.
You will normally receive an order confirmation by email.
We reserve the right to refuse or cancel an order where permitted by law, including where:
- A product is unavailable.
- There is a clear pricing or product information error.
- Fraudulent activity is reasonably suspected.
- Required payment information cannot be verified.
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. Payment
Customers can use the payment methods displayed during checkout.
Payment must be successfully completed before an order is processed unless otherwise agreed.
Payment information may be processed by third-party payment providers.
7. Delivery
Outlayer-Club currently ships orders only to the United Kingdom.
Orders are normally processed within 1–2 business days.
Estimated delivery time after processing is 7–9 business days.
Standard shipping to the United Kingdom is free.
Estimated total delivery time is therefore approximately 8–11 business days.
Delivery estimates are not guaranteed dates and may be affected by circumstances outside our reasonable control.
8. Returns and Refunds
Our Return & Refund Policy forms part of these Terms of Service.
Outlayer-Club offers a 30-calendar-day voluntary return period for eligible products.
Customers may also have statutory consumer rights regarding cancellation, defective products and non-conforming goods.
9. Statutory Consumer Guarantee
Nothing in these Terms excludes or limits statutory consumer guarantees or legal conformity rights.
10. Intellectual Property
Unless otherwise stated, website content including text, photographs, logos, graphics, designs, product descriptions and branding is owned by or licensed to Outlayer-Club.
Unauthorised reproduction or commercial use is prohibited except where permitted by law.
11. Third-Party Services
Our website may use third-party services including payment providers, delivery companies, hosting providers and analytics services.
These providers may have their own terms and privacy policies.
12. Website Availability
We make reasonable efforts to keep our website available but cannot guarantee uninterrupted operation.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where prohibited by applicable law.
Nothing in these Terms affects mandatory consumer rights.
14. Force Majeure
We will not be responsible for delays caused by circumstances outside our reasonable control, including severe weather, transportation disruptions, strikes, governmental restrictions, major technical failures or similar events.
15. Privacy
Personal information is handled in accordance with our Privacy Policy.
16. Complaints
For complaints, please contact:
Please include your order number and a description of the issue.
17. Dispute Resolution
We encourage customers to contact us first so that we can attempt to resolve disputes directly.
Nothing in these Terms prevents customers from exercising mandatory legal rights.
18. Governing Law
These Terms are governed by applicable law.
Mandatory consumer protection legislation applicable to the customer remains unaffected.
19. Changes to These Terms
We may update these Terms from time to time.
The current version will be published on our website with the applicable "Last updated" date.
20. Contact Information
Outlayer-Club
KVK: 91327717
VAT: NL004378258B52
Schubertlaan 14
5251 HJ Vlijmen
The Netherlands
Email: info@outlayer-club.com